Mass customization becomes child's play thanks to the integration of CloudLabs W2P solutions with Magento online shops. Don't have a shop with printQ or packQ yet? Our advisors are here to help. They can fill you in on the ins and outs of our web-to-print solutions, give you a no-pressure demo of their features, and provide details on the pricing for different license models.

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asked questions

Where can I find the printQ module for Magento?
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The module is installed directly via Composer. You will find corresponding instructions above.

What printQ license do I need to use the printQ module for Magento?
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You can use the printQ module for Magento with any paid printQ license.

How much does a printQ license cost?
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The price of your individual printQ license depends on various factors. Simply contact us for a personal quote via email:

What advantages does the printQ module offer me for Magento?
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With the printQ module, you can effortlessly offer customizable printQ products for sale in your Magento store. The intelligent, automated printQ ordering system handles everything for you. Plug and print!

I have another question, who can I contact?
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Just drop us an email at, and we'll get back to you as soon as possible.

Installation Instructions

Integrating a Magento shop with printQ is done in a few steps. Nix commands ensure this, which we explain below. Afterward, printQ needs to be configured for use with Magento.

Step 1: Install the printQ module via Composer

This step is only necessary if you are installing our software for the first time. The module and the current version are: printq/x1-magento2-module, Version 1.0.0.

Then use the following command (nix-Command):

composer require printq/x1-magento2-module=1.0.0

Step 2: Set up Magento for printQ

In the second step, you need to open the command center (CLI). Navigate to the root directory of Magento 2 and execute the following commands or actions:

a) Update Magento extensions (nix-Command):

bin/magento setup:upgrade

b) Recompile all Magento files (nix-Command):

bin/magento setup:di:compile

c) Redeploy static content (nix-Command):

bin/magento setup:static-content:deploy

d) Clear Magento cache - as per the instructions in Magento DevDocs

e) Rebuild Magento indexes (nix-Command):

bin/magento indexer:reindex

You can find further information on the installation of personalized Magento modules at this link. If you encounter problems during the installation process, you can use the following command (nix-Command):

rm -rf var/generation/* generated/*

If necessary, you can uninstall the printQ module for integration with Magento using the following command (nix-Command):

php bin/magento module:uninstall Printq_X1


After installing the module, you need to configure printQ for integration with Magento.

Step 1: Ensure that you have installed a printQ Datacenter system.

Step 2: If a Datacenter system is installed, in the Magento admin area, click "System" in the sidebar, then click "Extensions" under "Integrations."

Step 3: Activate the PrintqX1Integration in the list of integrations.

Step 4: Configure the Datacenter integration by clicking "Cloudlab" in the sidebar, then "Settings," and finally "Datacenter." Enter the Datacenter connection information:

After confirming the entered data, a confirmation notice will appear, indicating that the process is complete.

Terms and Conditions

Software-as-a-Service (Saas)-Vertrag

‍This SaaS Agreement (the “Agreement”) is entered into the date of the date stated in the Order Form (the Effective Date”), between the entity using our application (“Subscriber”, “Your”, or “You”), and CL Sales & Management Ltd. with a place of business at 900 Chapel Street, New Haven, CT 06510 (“CloudLab”, “Company”, “We”, “Us”, or “Our”). For purposes of this Agreement, Subscriber and Company each will be referred to individually as a "Party" and together as the "Parties."For valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereby agree as follows:

1. Engagement; Services.

a) Grant. Company hereby grants the Subscriber identified on the Order Form attached hereto a limited, non-exclusive and non-transferable right to use and access, with the right of sublicense to its customers, during the Term, the Service, and to permit Authorized Users to use the Service, subject to the terms and conditions of this Agreement. All rights in the Service not expressly granted hereunder are reserved to Company.

b) Scope. Unless otherwise provided for in the Order Form, the right to use and access the Service granted to Subscriber hereunder is limited to a single, authorized Application for the display and retrieval of the Service on an Authorized User’s desktop. The right to use and access the Service does not extend to multiple applications for the display or retrieval of content within the Services. Subscriber shall have no right pursuant to this Agreement to distribute the Service in whole or in part over the Internet, or via email or instant messaging, via an Intranet, personal digital assistant, wireless application protocol, short message service or radio system. An enhanced right encompassing such applications is available as a supplement to this Agreement. Nothing in this Agreement shall obligate Company to continue providing use or access to any Service beyond the date when Company ceases providing such Service to subscribers generally.

c) Restrictions Use. Unless otherwise provided for in the Order Form, Subscriber shall not edit, alter, abridge or otherwise change in any manner the content of the Service, including, without limitation, all copyright and proprietary rights notices. Subscriber may not, and may not permit others to:

(i) reverse engineer, decompile, decode, decrypt, disassemble, or in any way derive source code from, the software or Service;

(ii) modify, translate, adapt, alter, or create derivative works from the Service;

(iii) use the Service in an unlawful manner;

(iv) copy (other than one back-up copy), distribute, publicly display, transmit, sell, rent, lease or otherwise exploit the Service; or

(v) distribute, sublicense, rent, lease, loan [or grant any third party access to or use of] the Service to any third party.

2. Definitions.

(a) “Agreement” shall mean these terms and conditions, the Order Form, and any written amendments signed by both parties;

(b) “Application” shall mean the application used by Subscriber for the Service hereunder;

(c) “Authorized Users” shall mean Subscriber’s employees and independent contractors working for Subscriber in the ordinary course of Subscriber’s business who: (i) agree to be bound by the terms of this Agreement; and (ii) are specifically authorized by Subscriber to use and access the Service;

(d) “Billing Start Date” shall mean the date identified on the Order Form as the date from which billing shall be calculated (which under no circumstances shall be later than the Service Start Date, as defined below);

(e) “Service(s)” shall mean information applications, products, or software subscribed to by Subscriber hereunder and as identified on an Order Form or Task Order;

(f) “Service Start Date” shall mean the date from which Subscriber receives the applicable Service;

(g) “Fees” shall mean the fees payable pursuant to Section 3 hereof;

(h) “Order Form” shall mean the attached Order Form that sets out certain commercial terms and is executed by the parties;

(i) “Term” shall mean the period identified in the Order Form, or any renewal term, as applicable;

3. Fees and Payment.

a) Fees. In exchange for the access and usage rights granted herein, commencing on the Billing Start Date, Subscriber shall pay Company for the Term hereof the Fees, payable in advance, based on the Services and the number of Stores identified in the Order Form, and on any other commercial terms contained in this Agreement. Subscriber shall inform Company of any increases in the number of Stores no later than seven (7) days after the date of such increase and the Order Form will be deemed amended accordingly.

b) Late Payments. If Subscriber fails to pay the Fees by the due date specified on the invoice, Company shall be entitled to interest from the day on which the Fees are due. Both parties agree that the rate of interest on overdue invoices shall be the lesser of the highest rate of interest permitted by law or 1.5 percent per month. Additionally, Company may suspend Services until all Fees, including interest on overdue invoices, have been paid by Subscriber.

c) Taxes. Subscriber will be responsible for, and will promptly pay or reimburse Company for, the payment of all sales, use, excise, value-added or similar taxes, assessments, or duties (or other similar charges) imposed by any governmental agency (including any interest and penalty imposed thereon as a result of any act or omission of Company that is in accordance with the direction or request of Subscriber) that are based on or with respect to any Services or goods provided by Company to Subscriber, or the amounts payable to Company therefore.

d) Currency. All Fees payable under this Agreement are payable in United States Dollars (USD) and are exclusive of taxes Subscriber is responsible for under Section 3(c).

4. Professional Services.

During the term of this Agreement, Subscriber may request Company to perform professional services in the nature of software development, customization add-in, modifications, documentation and/or integration services (hereinafter, “Professional Services”). Upon receipt of a request, Company may provide Subscriber with a written proposal, and when the parties agree to all requirements of the proposed Professional Services, a Task Order for the Professional Services, shall be executed by the parties. All Task Orders shall be subject to the terms and conditions of this Agreement. Services performed by Company are not exclusive to Subscriber, and Company may perform services of any type or nature for any other person or entity at any time.

5. Access.

a) Access to Services. Subscriber is responsible for each of its Authorized Users’ acts and omissions and remains liable to Company for any Authorized User’s (including an authorized third party acting as a Authorized User on Customer’s behalf) breach of the Agreement. Subscriber is responsible for generating a “User ID” and password to access the Services and must keep such User ID and password secret and not make it available to any third party.

b) Network/System Compatibility. Subscriber is solely responsible for ensuring that its network and computer systems comply with all specifications required to connect to the Services.

6. Audits and Inspections.

For the purpose of verifying compliance with this Agreement, Company (and Company’s authorized representatives) shall have the right, during normal business hours upon reasonable advance notice and without material disruption to Subscriber’s business, to audit and inspect from time to time Subscriber’s offices, books and records relevant to the Service and to observe the use made of the Service. If Company’s records pursuant to this Section or otherwise indicate that (i) more Stores are accessing the Service than Subscriber has paid for, or (ii) more Services are being accessed than Subscriber has been billed for, Subscriber shall pay Company the shortfall in Fees retrospectively to the date of the applicable increase. If such underpayment exceeds five (5) percent of the Fees due during the relevant period, Subscriber shall reimburse Company for Company’s reasonable costs associated with such audit or inspection.

7. Mergers and Acquisitions.

For the purpose of verifying compliance with this Agreement, Company (and Company’s authorized representatives) shall have the right, during normal business hours upon reasonable advance notice and without material disruption to Subscriber’s business, to audit and inspect from time to time Subscriber’s offices, books and records relevant to the Service and to observe the use made of the Service. If Company’s records pursuant to this Section or otherwise indicate that (i) more Stores are accessing the Service than Subscriber has paid for, or (ii) more Services are being accessed than Subscriber has been billed for, Subscriber shall pay Company the shortfall in Fees retrospectively to the date of the applicable increase. If such underpayment exceeds five (5) percent of the Fees due during the relevant period, Subscriber shall reimburse Company for Company’s reasonable costs associated with such audit or inspection.

8. Copyright Protection; Use Restrictions; Security.

Subscriber agrees that the Service, including without limitation the editorial coding and metadata contained therein, are the property of Company, its affiliates, or its licensors. The software, images, text, designs, and all other works and databases included in the content of the Service are owned by Company, its affiliates, or its licensors and are protected by applicable copyright laws. Subscriber agrees that only Authorized Users shall be permitted access to the Service. Except as set forth herein, no clients or other persons or entities who are not legal employees of Subscriber or independent contractors consulting for Subscriber in the ordinary course of Subscriber’s business may be Authorized Users. Subscriber shall not reverse engineer, decompile or disassemble any part of the Service. Subscriber further agrees that neither Subscriber nor any Authorized User shall store (except solely as may be permitted under this Agreement), copy, reproduce, retransmit, disseminate, sublicense, sell, distribute, publish, broadcast, circulate, create derivative works (including, without limitation, trading algorithms), test algorithms in conjunction with, or distribute by any means the Service in whole or in part to anyone, including, but not limited to, other employees of Subscriber, without Company’s express prior written consent; provided, however, that Authorized Users may on an occasional basis in the normal course of business include limited portions of the Service (a) in oral and (with proper attribution to the respective Service) non-electronic written communications with clients and other employees, and (b) in email and instant messaging communications with other employees and/or securities professionals. Without limiting the foregoing, under no circumstances shall distribution under this Section by Subscriber be permitted if such distribution may be viewed as a substitute for a subscription to the Service itself. Subscriber agrees that when using the Service in this way, the facts, content and intent of the Service will not be changed in form or in spirit or otherwise in any way be prejudicial to the integrity of the Service or Company.

9. Disclaimer.


10. Indemnification.

a) Subscriber Infringement Indemnity. Subscriber, at its expense, will defend, indemnify, and hold Company, its affiliates, directors, officers, licensors, employees, agents, contractors, successors and assigns (“Company Indemnitees”) harmless from and against any and all third party claims for damages (whether ordinary, direct, indirect, incidental, special, consequential, or exemplary), judgments, liabilities, fines, penalties, losses, claims, costs, and expenses including, without limitation, reasonable attorneys' fees, finally awarded by a court of competent jurisdiction, after all rights of appeal are exhausted, against Company or Company Indemnitees which relate to a claim, action, lawsuit, or proceeding made or brought against Company or Company Indemnitees by a third party alleging the infringement or violation of such third party's intellectual property rights (each a “Company Claim”) by way of Subscriber’s, sub-licensees, or Authorized Users’ unauthorized or misuse of any Service.

b) Company Infringement Indemnity. Company, at its expense, will defend, indemnify, and hold Subscriber harmless from and against any and all third party claims for damages (whether ordinary, direct, indirect, incidental, special, consequential, or exemplary), judgments, liabilities, fines, penalties, losses, claims, costs, and expenses including, without limitation, reasonable attorneys' fees, finally awarded by a court of competent jurisdiction, after all rights of appeal are exhausted, against Subscriber which directly relate to a claim, action, lawsuit, or proceeding made or brought against Subscriber by a third party alleging the infringement or violation of such third party's intellectual property rights (each a “Subscriber Claim”) by way of Subscriber's authorized use of the Service that Company provides to Subscriber.

11. Limitation of Liability.


12. Term; Early Termination.

This Agreement shall become effective when Subscriber signs the Order Form and, unless terminated earlier in accordance herewith, shall continue from the Billing Start Date for the period specified in the Order Form. This Agreement shall automatically renew for subsequent like terms unless either party gives the other written notice of its intention not to renew no later than thirty (30) days prior to the end of the then-current term. For the avoidance of doubt: (i) in the event Subscriber executes the Order Form after the Billing Start Date then this Agreement will be deemed effective from the Billing Start Date, and (ii) in the event Subscriber receives the Service before the Order Form is executed, then this Agreement shall be deemed effective from the Service Start Date. Modifications in any ongoing Fees in connection with direct access to a Feed shall be communicated to Subscriber no later than ninety (90) days prior to their effective date, and such modified Fees shall be deemed to replace those previously stated in the Order Form. This Agreement may be terminated as follows: (a) if either party commits a material breach of any provision of this Agreement, including nonpayment of Fees, and fails to remedy such breach within thirty (30) days of receiving written notice thereof by the non-breaching party (“Notice of Breach”), the party giving such notice may then deliver a second written notice to the breaching party terminating this Agreement, in which event this Agreement, and the rights granted hereunder, will terminate on the date specified in such second notice; (b) by Company for convenience by providing Subscriber with thirty (30) days written notice; (c) by Company without prior notice if Company has reason to believe that its intellectual property rights (or the intellectual property rights of its licensors or a third party) have been or are being infringed; or (d) if a receiver is appointed over any assets of either party or if either party makes any arrangement with its creditors or becomes subject to an administration order or goes into liquidation or anything equivalent to the foregoing under any jurisdiction or ceases to carry on business, the other may terminate by giving written notice with immediate effect. If this Agreement is terminated before the end of its then current term for any reason other than by Subscriber under Clause 12 (a) or (d), or Company under Clause 12(b), then Subscriber will pay to Company as liquidated damages the amount due by Subscriber for the previous calendar month times the number of months remaining in such Term (“Liquidated Damages”) within 30 days after such termination. The parties agree that the Liquidated Damages under this clause are not intended to be and will not be punitive in effect and that the Liquidated Damages are a genuine pre-estimate of loss (which may be difficult to ascertain) resulting from early termination of this Agreement. Notwithstanding anything to the contrary contained in this Agreement, if Subscriber receives any notice of late payment under this Agreement in any form, written or electronic, from Company including any business division (e.g., Company' Credit Department), such notice will be deemed to be a Notice of Breach.

13. Confidentiality.

Subscriber and Company understand and agree that in the performance of this Agreement each party may have access to private or confidential information of the other party which either is marked as “confidential” or the receiving party should reasonably know under the circumstances that such information is confidential and/or proprietary information of the other party. Each of us shall hold such information in confidence and not, without the consent of the other, disclose it to a third party or use it for any purpose other than in performance of this Agreement. This obligation of confidentiality shall not apply to information that is generally available to the public through no act or omission of the receiving party or becomes known to the receiving party through a third party with no obligation of confidentiality, or is required to be disclosed by law, court or by any government or regulatory authority. If any Confidential Information is required to be disclosed by statute, rule, regulation or order of any court of competent jurisdiction, before any such disclosure the receiving party will provide notice to the disclosing party reasonably sufficient to allow the disclosing party the opportunity to apply for a protective order or other restriction regarding such disclosure. If either party elects to file this Agreement with the U.S. Securities and Exchange Commission or any other securities exchange or market, regulatory authority or other body, the filing party will provide the non-filing party, no less than five (5) business days before the expected date of the filing (the “Filing Date”), a copy of the Agreement marked to show the sections for which the filing party plans to seek confidential treatment. The filing party agrees to expand its confidential treatment request to include those provisions of this Agreement reasonably indicated by the non-filing party before the Filing Date as provisions for which the non-filing party requests confidential treatment. All confidential information will remain the exclusive property of the owner. No public announcement, press release or communication concerning this Agreement shall be made without the prior consent of the other party.

14. Miscellaneous.

a) Notice. All notices to a party hereunder shall be in writing, and delivered by certified mail, return receipt requested, overnight courier service, or by facsimile with confirmation by the above described mailing methods to the address(es) set forth on the Order Form, or to a different address which a party may give written notice of pursuant to this Section from time to time. Notice will be deemed delivered and received on the date it is actually received.

b) Customer List. Subscriber consents to Company listing Subscriber as a customer and using Subscriber’s logo on its websites and portals in connection with the Services.

c) Amendment.  This Agreement may not be amended except in a writing executed by authorized representatives of Subscriber and Company.

d) Assignment. This Agreement is not transferable, assignable, delegable, or sublicenseable by Subscriber in whole or in part, without the prior written permission of Company. This Agreement will be binding upon and inure to the benefit of the parties and their respective successors, trustees, administrators, and assigns.

e) Survival. All Subscriber payment obligations and Sections 6 – 14 shall survive the termination or expiration of this Agreement.

f) Independent Contractor. Company is acting in performance of this Agreement as an independent contractor. Neither Party, nor any of their respective affiliates, is an agent of the other for any purpose or has the authority to bind the other.

g) Binding Effect and Third-Party Beneficiary. Except if specifically stated in this Agreement, neither party, nor any of their respective employees or agents, will have the power or authority to bind or obligate the other party. Our suppliers, affiliates, and third party agents are express third party beneficiaries and may enforce their rights with respect to their intellectual property or confidential information which You may possess or use and with respect to limitations of liability, disclaimers, and indemnification related obligations set forth in this Agreement benefiting them with respect to You.

h) Compliance with Laws. Subscriber’s and its Authorized Users’ access to the Services will comply with applicable local, state, federal and international law, regulations and conventions, including without limitation those related to data privacy, international communications and the exportation of technical or personal data.

i) Waiver of Rights. Except where specifically stated to the contrary, all remedies available to either party for breach of this Agreement under this Agreement, at law, or in equity, are cumulative and nonexclusive. A waiver or failure of either party at any time to require performance by the other party of any provision hereof will not affect the full right to require such performance at any time thereafter. All waivers by Us must be in writing to be effective.

j) Injunctive Relief. If Subscriber breaches any term of this Agreement, Company will be entitled, in addition to any other rights available under this Agreement or at law or in equity, to apply for immediate injunctive relief without any requirement to post a bond or other security and Subscriber acknowledges and agrees to not contest such application.

k) Severability. If any provision or portion thereof of this Agreement or its application in a particular circumstance is held to be invalid or unenforceable to any extent in any jurisdiction, such provision or portion thereof will, as to such jurisdiction only, be ineffective to the extent of such unenforceability, all other provisions and portions thereof of this Agreement will not be affected thereby and will be valid and enforced to the fullest extent permitted by law.

l) Choice of Law and Venue. This Agreement shall be governed by and construed in accordance with the laws of the State of Ohio without giving effect to the principles of conflict of laws. Any action brought by any party shall hereto shall be brought in Franklin County, Ohio.

m) Force Majeure. Any failure or delay by Company in the performance of its obligations pursuant to this Agreement will not be deemed a default or breach of the Agreement or a ground for termination to the extent such failure or delay is due to computer or Internet or telecommunications breakdowns, denial of service attacks, fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, pandemic, civil unrest, rebellions or revolutions in the United States or any nation where the obligations under this Agreement are to be executed, strikes, supplier and third party failure, lockouts, or labor difficulties, or any similar cause beyond the reasonable control of Company.

n) Electronic Signatures. This Agreement, any Work Order and other applicable agreements between the Parties are signed when a Party’s signature is delivered by facsimile, email, or other electronic medium. These signatures shall be treated in all respects as having the same force and effect as original signatures.

o) Notices. Notices required or permitted to be given under this Agreement shall be addressed to the party identified as follows:

CloudLab Sales & Management GmbH
Gerberstrasse 1
44135 Dortmund
Deutschland (Germany)

p) Entire Agreement. This Agreement contains the final and entire agreement of the parties and supersedes all previous and contemporaneous verbal or written negotiations, understandings, or agreements regarding the Agreement’s subject matter.

q) Exhibits. The following Exhibits are attached hereto and incorporated herein by this reference

WHEREFORE, an authorized representative of each Party agrees to the terms of this Agreement.

Service Level and Support Services Agreement
Company will provide the Service to Subscriber, not including scheduled maintenance time. Scheduled maintenance time will not exceed five (5) hours a month. The Service and Work Products will function and be available as provided in this Agreement with the Uptime specified below. Measurement of CloudLab's actual performance under this Service Level and Support Services Agreement (“SLA”) will exclude scheduled downtime, including, but not limited to, scheduled preventive maintenance, servicing of hardware, hardware upgrades, and software upgrades. Scheduled preventive maintenance will be at times designed to minimize or avoid disruption. Measurement of CloudLab's actual performance under this SLA will also exclude: (a) any matter beyond CloudLab's reasonable control, including, but not limited to matters constituting Force Majeure under the Agreement or by an excessive number of accesses by Subscriber; (b) failure by Subscriber's, it sub-licensees’, or its third-party providers' to perform under the Agreement or this SLA; (c) failure of the data communications carrier lines between Subscriber and CloudLab; (d) unavailability of Subscriber's systems because of issue with Subscriber's local or wide area network or otherwise, including failure to have appropriate network redundant connectivity which adversely impacts CloubLab's ability to fulfill a service level; and (e) processing which occurs at a recovery facility as a result of a disaster. If one (1) or more of the above situations occur which causes CloudLab to miss a service level, CloudLab shall not be deemed to have not met a service level under this SLA. “Uptime” will mean that the Services will be available to Subscriber 99.5% of the time, subject to the exclusions herein. Company will provide the Appropriate Response Time for the Service as set forth herein. “Appropriate Response Time” will mean responding to an inquiry from Subscriber within eight (8) business hours from contact by Subscriber.Technical Contacts. During the Term and any renewal term of the Agreement, Company will make available a technical point of contact for Subscriber technical support inquiries.Deductions from Monthly Fees as a result of Service Level Non-Performance. If Company has failed to meet any of the Service Levels set forth herein, Subscriber will be entitled to receive deductions from its monthly fee as set forth below. Deductions are expressed as a percentage of Company’s total monthly charges during the month in which the service deduction applies, with each section being applied separately against the total monthly charges and then the totals of each chart aggregated.Uptime. Company will provide an Uptime of 99.5% or better as provided herein. If Company’s noncompliance is from 1% to 2%, Subscriber will be credited five (5) percent (5%) of its monthly fee. If noncompliance is above 2% the credit will be ten percent (10%) of the monthly fee.

Privacy Policy

Overview and Scope
We at CL Sales & Management Ltd. (the “Company,” “we,” “our,” or “us”) recognize the importance of protecting the privacy of personally identifiable information (“Personal Information” or “PII”) collected about you and other visitors (collectively, “Users”) to our website(s) and mobile application(s) (collectively, the “Site”). We are committed to ensuring that your privacy is protected. To that end, this Privacy Policy (“Policy”) discloses our practices regarding the collection, use, and disclosure of the PII we receive through Users’ use of the Site. By using the Site, you accept the terms of this Policy.

This Policy applies to the Site, which includes,, and their respective subdomains, and all of the websites, mobile applications, and internet properties owned or operated by us, regardless of the medium by which the Site is accessed by Users (e.g., via a web or mobile browser).

Information We Collect
We are the sole owner of information collected on the Site. We collect several types of information from and about Users of the Site, including:

Personal Information: We may collect PII from you when you complete forms, navigate web pages, and in connection with other activities, services, features, or resources we make available on the Site. PII means any information that is linked or reasonably linkable to an identified or identifiable natural person. PII does not include publicly available information from government records, deidentified or aggregate information, or information excluded from the scope of applicable laws.

The type of PII we may collect, use, store, and disclose include the following categories of information:

Contact Information and Identifiers: Name, Company, Postal Address, Email Address, and Phone Number
Internet Identifiers and Activities: IP Address and other data automatically collected by cookies (see below)

Deidentified Information: We may collect deidentified information from you that may not by itself reasonably identify you as the source when you navigate the Site (“Deidentified Information”). Deidentified Information may include: (i) device type, (ii) device operating system, (iii) internet browser type, (iv) internet service provider, (v) referring/exit pages, (vi) date/time stamp, and (vii) clickstream information. We will take reasonable measures to ensure that Deidentified Information we collect is not personally identifiable and may not later be easily used to identify you as required by applicable law.

Children’s Information: We do not offer our services or promote the Site to, nor do we intentionally collect or retain PII from, children who are younger than 18 years of age. If we discover that we have inadvertently collected information from a child under 18 years of age, we will promptly take all reasonable measures to delete such information from our systems.

How We Collect Information

The information we collect depends on what Users do when they visit or utilize the Site. We collect PII and Deidentified Information in various ways, including:

Directly from You: We collect PII when you voluntarily submit PII to us while completing forms on the Site and in connection with other activities, services, features, or resources we make available on the Site. The PII we collect depends on what you do when you visit or utilize the Site or how you choose to communicate with us.

Through Your Use of the Site: We may collect PII and Deidentified Information that your browser transmits when you visit the Site. We may also collect Deidentified Information about how you access and interact with the Site through the use of automated tracking technologies, such as session cookies, persistent cookies, and web beacons.

A cookie is a small data file that is transferred to an internet browser, which enables the Site to remember and customize your subsequent visits. We may use session cookies to make it easier for you to navigate the Site. Session cookies expire when you close your browser. We may also use persistent cookies to track and target your interests to enhance your experience on the Site. Persistent cookies remain on your device for an extended period of time.  

Most internet browsers automatically accept cookies. However, you can instruct your internet browser to block cookies or to provide you with a warning prompt before you accept cookies from the Site. Please refer to your internet browser’s instructions to learn more about these functions. If you reject cookies, the functionality of the Site may be limited and you may not be able to participate in several of the Site’s features.

Additionally, we may use web beacons, which are single-pixel, electronic images embedded in the Site that allow us to gather information about your browsing activities on the Site. We use Google Analytics to help us understand how Users use the Site--you can read more about how Google uses your PII here: .  You can also opt-out of Google Analytics here: .

From Third Party Services: We may collect PII about you from third parties whose privacy practices may differ from the practices described in this Policy. We do not make any representations or warranties concerning, and will not in any way be liable for, any informational content, products, services, software, or other materials available through third parties. Your use of third parties’ services and/or third party websites is governed by and subject to the terms and conditions of those third parties and/or third party websites. We encourage you to carefully review the privacy policies and statements of such third parties and/or third party websites.

How We Use Information

We may use Users’ PII for lawful business purposes to help enhance Users’ experience. These purposes include:

Direct Marketing: We may use your PII to send you promotional materials. You have the right to opt-out of receiving direct marketing.

Customer Service and User Communications: We may use your PII to help us respond to your inquiries, questions, requests, and support needs more efficiently.

User Experience Personalization:  We may use your information to personalize the Service to your interests and preferences. We may also use Users’ PII and/or Deidentified Information in the aggregate to analyze Users’ browsing and usage activities and patterns in order to understand Users’ interests and preferences with respect to the Site and our services.  This will help us optimize your experience on the Site.

Business Optimization:  We may use your PII and/or Deidentified Information to improve the content on our web pages, to customize the content and layout of our web pages, and in managing our everyday business needs. We may also use your feedback to improve the Site and our services. All of this is done with the intention of making the Site more useful for you.

Safety and Security: We may use your PII and/or Deidentified Information to promote the safety and security of the Service, our users, and other parties. For example, we may use the information to authenticate users, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.

We will not collect additional categories of PII or use PII we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Location: We will transfer your PII to, and process your PII within, the United States and Germany.

How We Disclose Information

We may disclose Users’ PII to third parties for a business purpose as described below. Otherwise, we do not sell or rent PII and will not disclose Users’ PII to third parties without your permission.

To Our Affiliates: We may disclose your PII to affiliates.

To Service Providers: We may disclose your PII to third party service providers that assist us in providing user support, communicating with Users, and promoting our services, as well as third party service providers that provide other services to us relating to our services and/or the Site.

Law Enforcement, Safety, and Legal Processes:  We may disclose your PII to law enforcement or other government officials if it relates to a criminal investigation or alleged criminal activity.  We may also disclose your PII: (i) if required or permitted to do so by law; (ii) for fraud protection and credit risk reduction purposes; (iii) in the good-faith belief that such action is necessary to protect our rights, interests, or property; (iv) in the good-faith belief that such action is necessary to protect your safety or the safety of others; or (v) to comply with a judicial proceeding, court order, subpoena, or other similar legal or administrative process.

Sale or Acquisition of Assets:  If we become involved in a transaction involving the sale of our assets, such as a merger or acquisition, or if we are transferred to another company, we may disclose and/or transfer your PII as part of the transaction. If the surviving entity in that transaction is not us, the surviving company may use your PII pursuant to its own privacy policies, and those policies may be different from this Policy.


The security and confidentiality of your PII is very important to us. We use commercially reasonable security measures to protect your PII on the Site. However, no data transmitted over or accessible through the internet can be guaranteed to be 100% secure.  As a result, while we attempt to protect your PII, we cannot guarantee or warrant that your PII will be completely secure (i) from misappropriation by hackers or from other nefarious or criminal activities, or (ii) in the event of a failure of computer hardware, software, or a telecommunications networks.

California Privacy Rights

California’s “Shine the Light” law permits Users of the Site that are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. To make such a request, please contact us at the Contact Information provided below.

Data Retention

We will retain Users’ PII while they maintain an account with us or to the extent necessary to provide the services through the Site. Thereafter, we will keep PII for as long as necessary: (i) to respond to any queries from Users; (ii) to demonstrate we treated Users fairly; (iii) for ordinary business continuity procedures; or (iv) to comply with any applicable laws. We delete PII within a reasonable period after we no longer need the information for the purposes set out in this Policy.

Do Not Track Disclosure

Some internet browsers may transmit “do-not-track” signals to websites with which the browser communicates. The Site does not currently respond to these “do-not-track” signals.


We do not participate in bulk email solicitations that you have not consented to receiving (i.e., “Spam”).  We do not sell or disclose customer lists or email address lists to unrelated third parties. Except as otherwise provided herein, we do not share PII with any third party advertisers.

Third Party Links and Collection

The Site may contain links to other websites or applications that are not owned by us (“Linked Sites”). Further, the Site contains cookies, web beacons, or other technologies through which your information may be directly collected by certain third parties, including webflow, Hotjar, and Calendly (“Third Party Collectors”). We do not control the collection or use of any information, including PII, which occurs through Third Party Collector technology or while you visit Linked Sites. Therefore, we make no representations or warranties for—and will not in any way be liable for—any content, products, services, software, or other materials available on Linked Sites, even if one or more pages of the Linked Sites are framed within a page of the Site.

We make no representations or warranties about the privacy policies or practices of the Linked Sites or any Third Party Collectors, and we are not responsible for the privacy practices of those Linked Sites or Third Party Collectors. We encourage you to be aware of when you leave the Site and read the privacy policies of Linked Sites and Third Party Collectors.


We reserve the right to update this Policy from time-to-time in our sole discretion. If our privacy practices change materially in the future, we will post an updated version of the privacy policy to the Site. It is your responsibility to review this Policy for any changes each time you use the Site. We will not lessen your rights under this Policy without your explicit consent. If you do not agree with the changes made, we will honor any opt-out requests made after the Effective Date of a new privacy policy.

Accessing, Updating, and Controlling Information

If you ever wish to access, update, change, delete, or otherwise control your PII, you may do so by contacting us at the Contact Information provided below. To help us process your request, please provide sufficient information to allow us to identify you in our records. We reserve the right to ask for additional information verifying your identity prior to disclosing any PII to you. Should we ask for verification, the information you provide will be used only for verification purposes, and all copies of the information will be destroyed when the process is complete.

If you do not wish to receive update messages and/or direct marketing communications from us, you may opt-out by (i) following any instructions included in the communication or (ii) contacting us at the Contact Information provided below. Please be aware that although you may opt-out of update messages and/or direct marketing communications, we reserve the right to email you administrative notices regarding the Site, as permitted under the CAN-SPAM Act.

We will make commercially reasonable efforts to respond to opt-out requests, and handle requests to access, update, change, delete, or otherwise control your PII as quickly as possible.

Contact Information

If you have questions about this Policy or wish to contact us with questions or comments, please contact us.

Effective Date 12/01/2021

This Policy was last modified as of the effective date printed above. This version of the privacy policy replaces and supersedes any prior privacy policies applicable to the Site.